Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of the whereonearth.net platform ("Platform", "Service") operated by Canopy Nexus Ltd ("we", "us", "our"), trading as Where On Earth, a company registered in England and Wales.

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

2. Service Description

whereonearth.net provides IP geolocation and related software-as-a-service (SaaS) tools accessible through our Platform. The specific features and capabilities of the Service are described on our website and may be updated from time to time.

3. Account Registration

To use our Service, you must:

• Create an account by providing accurate and complete information
• Maintain the security of your account credentials
• Be at least 18 years old or have parental/guardian consent
• Notify us immediately of any unauthorized use of your account

You are responsible for all activities that occur under your account.

4. Free Trial

We offer a 14-day free trial period for new users. During this period, you have full access to the Service features included in your selected plan. After the trial period ends, you must subscribe to a paid plan to continue using the Service. If you do not subscribe, your access will be restricted or terminated.

5. Subscription and Payment

5.1 Subscription Plans

We offer monthly and annual subscription plans. Pricing and plan details are available on our website and may change with notice to existing subscribers.

5.2 Payment Terms

• Subscriptions are billed in advance on a recurring basis (monthly or annually)
• Payment is due immediately upon subscription or renewal
• We accept payment methods as indicated during the checkout process
• All fees are non-refundable except as required by law or as explicitly stated in these Terms

5.3 Automatic Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You authorize us to charge your payment method for the renewal fee.

5.4 Price Changes

We may change our subscription fees with at least 30 days' notice. Price changes will apply to subsequent billing periods after the notice period.

6. Cancellation and Refunds

6.1 Cancellation

You may cancel your subscription at any time through your account settings or by contacting us. Cancellation will be effective at the end of your current billing period.

6.2 Refunds

We do not provide refunds for partial months or years of service. If you cancel during a billing period, you will retain access until the end of that period.

7. Acceptable Use

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the Service or servers
• Use the Service to transmit viruses, malware, or harmful code
• Reverse engineer, decompile, or attempt to extract source code
• Resell or redistribute the Service without our written permission
• Exceed the usage limits of your subscription plan

8. Intellectual Property

The Service, including all content, features, functionality, and intellectual property rights, is owned by Canopy Nexus Ltd. You are granted a limited, non-exclusive, non-transferable license to access and use the Service in accordance with these Terms.

9. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data. By using the Service, you consent to our data practices as described in the Privacy Policy.

10. Service Availability

We strive to provide reliable Service availability but do not guarantee uninterrupted or error-free operation. We reserve the right to:

• Modify or discontinue the Service (or any part) with or without notice
• Perform scheduled or emergency maintenance
• Suspend access for non-payment or violation of these Terms

11. Limitation of Liability

To the maximum extent permitted by law:

• The Service is provided "as is" without warranties of any kind
• We are not liable for any indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim

12. Indemnification

You agree to indemnify and hold harmless Canopy Nexus Ltd from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

13. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

15. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact Information

For questions about these Terms, please contact us at:

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.